Customer Information

Customers and retailers are at the heart of our business and the management team at St. David's Shopping Centre are continually striving to offer each and every customer the very best experience possible when they visit St. David's Shopping Centre.

St. David's Centre Management's customer service values are:

  • We are all the face of St. David's.
  • We will strive to help you enjoy the St. David's experience.
  • We want to understand your needs.
  • We will deal with your needs quickly and professionally.
  • We will meet and aim to exceed your expectations of us.

Here to Help

At St. David's Shopping Centre, our customers always come first and our new customer information desk is conveniently located outside Debenhams. Our staff are available to provide you with all the information you need including store location, travel information, helpful advice on things to do in Cardiff and much, much more. If you need any kind of assistance we'll always be happy to help, just ask!

From the minute you walk through our doors there will be people on hand and a range of services available to you to make sure your day at St. David's Shopping Centre is enjoyable and hassle-free. We provide wheelchair access and there is a smoke free shopping policy along with a manned 24-hour CCTV security system and fully trained first aiders on hand.

Safe Child Scheme

St. David's Shopping Centre is a great place for families with lots for mum and dad, as well as fun activities for the kids, and while you are with us, we want to make sure you enjoy a safe and relaxed shopping experience. Our Safe Child Scheme is part of our commitment to keeping families safe while they enjoy their shopping. For more details, please go to the customer information desk.

Contact Us

The management team at St. David's Shopping Centre, headed up by Centre Director Steven Madeley, are here to help customers, retailers, businesses and the general public enjoy the best retail experience at St. David's.

Whether it is an enquiry about leasing or renting a unit, holding an event or promotion or about the centre in general, our friendly management team is always happy to help in any way they can.

General Enquiries and Feedback

St. David's Shopping Centre
Centre Management Office
St. David's Way
Cardiff
CF10 2DP

Tel: 029 2039 6041
Fax: 029 2039 9263
Email: sophia.conway@landsecurities.com

Please see the Opportunities section of the site for details of contacts for commercial activities.